Remote Console Client FAQ

The Remote Console Client is a BackupAssist v7 only feature. It is used to facilitate a remote session, when using the Central Administration Console, if you do not have a local copy of BackupAssist v7 installed.

To install the Remote Console Client:

1. Go to http://www.backupassist.com/BackupAssist/download.php

2. Download Remote Console Client v7.x.x.

The download steps will depend on your web browser's security configurations.

3. Open the downloaded installation file setupRemoteConsoleClient_7.x.x

4. Confirm the licence agreement and destination as prompted, to complete the installation process.

Once you have installed the Remote Console Client, you do not need to manually run it.

What do I do differently now that I have the Remote Console Client?

The Central Administration Console is commonly started by selecting it from the Remote tab in BackupAssist. By installing the Remote Console Client, you no longer need to have BackupAssist installed, so how you open the Central Administration Console will change.

How do I open the Central Administration Console without BackupAssist?

Start your web browser and open the Central Administration URL of a computer with BackupAssist installed. The URL is displayed under the Remote tab>Central Administration Setup. The BackupAssist computer must have Central Administration enabled to create the URL. Each BackupAssist installation you configure will have a different URL. It does not matter which one you choose. Save this URL as a favorite and use it each time you want to open the Central Administration Console.

Why am I not able to open the Central Administration Console from the Remote Console Client?

The Central Administration Console is a web console that is hosted by a licensed BackupAssist installation. The Remote Console does not have the ability to host the web console.

Can I use my local computer to host the Central Administration Console?

You can, but you need BackupAssist installed locally to do it. If you are not using your local computer for backups, you may not want to install BackupAssist locally and pay for a license.

When and how does the Remote Console Client run?

When you start a remote session from the Central Administration Console, the Remote Console Client will automatically start. It will give you the functionality of a local copy of BackupAssist, for the purpose of running a remote session. The computer you are going to remotely administer will send you a .BAR configuration file, and the Remote Console Client will open it and initiate a remote session.

How do I start a remote session?

A remote session is started within the Central Administration Console, by selecting either Open BackupAssist Console, on the Computers screen, or Edit from the Manage tab when you view the details of a specific computer.

Do I use the URL of each backup computer to manage them with Central Administration?

No. You choose one of your BackupAssist installation's URL to open the Central Administration Console, and add the other computers to that console. The computer with the URL you choose to use is called the host computer, and its name will appear in your web browser's address bar. The host computer will remember and authenticate the computers that have been added to it. For that reason, it is recommended that you choose one computer to be your host computer and use it every time.

In summary: you do not connect to the Central Administration URL of each computer that you want to administer. You choose one and it will act as a proxy to the other computers, when you add the other computers to the Central Administration Console's interface.

What are the requirements for the different computers and their roles?

Any computer can open the Central Administration Console in a browser. To open a remote session using the Central Administration Console, a computer must have either BackupAssist or the Remote Console Client installed. To be remotely managed, a computer must have BackupAssist installed and Central Administration configured under the BackupAssist Remote tab.

What is the difference between the Central Administration Console, and a remote session?

The Central Administration Console can be used to enable, disable, start, stop and monitor all backup jobs on your LAN. The console can also be used to start a remote session to any computer that has been added to it.

A remote session provides access to the Backup and Settings tabs (of the remote computer) so you can create and modify backup jobs and modify your BackupAssist settings.